Case Study: Resource Scheduling in FileMaker 19

Seeing Availability at a Glance We recently customized DayBack for a customer who wanted to consolidates all the decisions of team assignments into a single screen. When a dispatcher clicks on a job, they can schedule the entire field team (technicians, lead, vehicle, departure plan, and equipment) without leaving the

A number of customers have repurposed the unscheduled sidebar in DayBack as a waitlist. Schedulers can drag eligible appointments from the sidebar into their schedule when there are cancellations.

We often see folks struggling to schedule both crew membership and crew assignment. This is particularly tough if crew membership can change with the different roles required on different jobs. The interface below helps a great deal. You can see the crew leads, with red icons, and the crew members